tag:blogger.com,1999:blog-11456958.post2427120590235083359..comments2023-10-28T20:58:25.290+08:00Comments on The Blue Dragon is Looking@Me: Why am I so picky in choosing a way to make a living?Anonymoushttp://www.blogger.com/profile/16909046936073103906noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-11456958.post-46002647330279176312008-05-09T12:25:00.000+08:002008-05-09T12:25:00.000+08:00Everyone business transaction is meant to make mon...Everyone business transaction is meant to make money. When there is no or little money to be made, what kind of service would you expect from you vendor?<BR/><BR/>I don't think it's the client's total fault, it's just something wrong on how software business is conducted. If you buy Microsoft Word, you get to try/see and use it before you buy it. But it want customised solution? There is a lot of trust and imagination and expectation (or false expectation).<BR/><BR/>At the end, I still believe business should be based on trust and mutual benefit, which is rarely the case nowadays.<BR/><BR/>That's my it's important for me to keep my good customer :)Anonymoushttps://www.blogger.com/profile/16909046936073103906noreply@blogger.comtag:blogger.com,1999:blog-11456958.post-88816653665322529212008-05-09T12:20:00.000+08:002008-05-09T12:20:00.000+08:00hiI totally agree with you on that. But for the pa...hi<BR/><BR/>I totally agree with you on that. <BR/><BR/>But for the past 10 years, I actually haven't seen any of my vendor doing that kind of thorough study / requirement gathering. Most of them just meet the users and get their feedback or supporting document as reference. And I believe vendor's understanding is built on that weak foundation.<BR/><BR/>Hmm ... I agree that some boss/manager will FULLY make use of the vendor to the maximum. And at procurement process, pricing will be negotiated/discounted until the very last penny *sigh*, which I felt very sorry for my vendor too.<BR/><BR/>JimmyAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-11456958.post-49293494190645762182008-05-09T12:03:00.000+08:002008-05-09T12:03:00.000+08:00In fact, I think vendor should go into the custome...In fact, I think vendor should go into the customer's company, talk directly with the end user/manager/IT/Everyone, observe their daily operation and then only analyse the best approach to derive the solution, rather than just listening to clients to get the requirement.<BR/><BR/>Doing that, we need trust from the client, and the cost will increase as well. But what better way to do it besides directly going to the grassroots, to eliminate miscommunication and misunderstanding. We need to play the role of Vendor + Consultant.<BR/><BR/>Again, it's always the boss/manager who is frickle minded. The end users usually are pretty sure of what they want.Anonymoushttps://www.blogger.com/profile/16909046936073103906noreply@blogger.comtag:blogger.com,1999:blog-11456958.post-66373034356134831052008-05-09T11:51:00.000+08:002008-05-09T11:51:00.000+08:00hiNice blog. I'm in customer environment, the one ...hi<BR/><BR/>Nice blog. I'm in customer environment, the one on the other side who kept on pushing my software vendor (your side) for more :).<BR/><BR/>Well, I guess there is always challenges in IT projects where changes kept on coming even through requirement has been signed off & agreed by both party. I'm from IT department and at times, I have difficulties in translating my users to my software vendor.<BR/><BR/>I think the real challenges lie in having a "True" understanding of what "we" or customer wants. Because at the end of the day, we vendor thought might not be what the customers have expected.<BR/><BR/>Anyway, just my 2 cents of sharing.<BR/><BR/>JimmyAnonymousnoreply@blogger.com